Move In & General Community Information
Setting up online payments | View Details
Rental payments after the initial payment can be made on-line through Rent Café. This will be provided in a separate email after the lease signing. Note: this cannot be completed until after move-in has officially occurred.
Keys/Mail Box/Package Acceptance | View Details
We also offer complementary package receipt services, and three of our communities (1900 Lamont, Archer Apartments, and The Rodney offer Parcel Pending Locker systems for secure 24x7x365 package retrieval. Please refer to the lease agreement for terms and conditions regarding Daro’s package acceptance policy.
Internet & Cable, and Phone Services | View Details
Utilities | View Details
All utilities are included at the following Daro Communities: Parkway, Parkwest, Phoenix, and Sedgwick Gardens.
Residents are responsible for the payment of cooking gas at 1900 Lamont and Rodman, and the payment of electric at The Rodney and Archer Apartments.
Building Entrance System | View Details
All Daro communities are controlled access. Key fobs are required to gain entry into the community, and into some of the amenity spaces. Key fobs are only provided to registered lease holders and occupants. Guests and food delivery persons should be met in the lobby and should call ahead for entry.
Trash & Recycling | View Details
Daro is committed to using environmentally efficient methods when dealing with all waste management. We believe in reducing, reusing, and recycling. All communities offer commingled recycling as well as solid waste containers, and trash is removed Mondays, Thursday, and Saturdays. All recycling is collected on Tuesdays and Thursday. Should a collection day fall on a Federal Holiday it will be skipped and resume on the next scheduled collection day.
We ask that all residents break down cardboard boxes before disposing of them, and carefully review all container and wall signage concerning proper recycling procedures as they are regulated by The District and are subject to change. Daro does NOT accept bulk trash or extraordinary quantities of trash. It is the responsibility of the resident to make disposal arrangements. Daro staff supervises all trash locations on a daily basis and will assess fines of $100 per bulk item should the bulk trash policy not be adhered to.
Follow this link to a local waste removal company many residents have used in the past (Daro is not affiliated with this company and does not endorse this provider).
Service Requests and building Services | View Details
DARO requests that residents submit all service requests online. By submitting a service request online residents can check the status of the request and have a record of all repairs requested and made in their homes. (insert link to service request here). Our goal is to address routine service requests within a 24 hours and emergency repairs immediately.
Emergency maintenance services are available 24x7x365 and should always be called in at 202-363-2258. Emergencies include: water leak, no heat, gas leak, sewer stoppage, toilet or bathroom sink clog (if only one bath), no electricity, no hot water, kitchen sink clog, stove or refrigerator inoperable, fire, or any condition that endangers personal safety. Residents should always call 911 in the event of an emergency requiring immediate police, fire, or medical assistance.Service requests can be submitted online or by calling 202-363-2258. Our goal is to address routine service requests within twenty four hours and emergency repairs immediately. Emergency maintenance services are available seven days a week twenty four hours a day and should be called in at 202-363-2258.
Pest Control | View Details
Laundry Facilities | View Details
Signing your lease | View Details
There are two ways to sign your lease in-person, or electronically.
Move-In Inspections | View Details
To ensure your satisfaction from day one we will be completing a move-in inspection either prior to, or on the date of your move-in. During this inspection we will be walking you through the apartment, inspecting fixtures and evaluating the overall condition. A carbon copy of the move-in inspection will be provided to you and a copy will be kept in your resident file.
Elevator Reservation (if applicable) | View Details
To reserve the elevator please contact the Property Manager at least one week prior to your move-in. Elevators are reserved on a first come first serve basis for three hour increments at the time. It is best to make elevator reservations as soon as your moving plans are finalized.
DC Public Street Reservation | View Details